g63vip Privacy Policy
How We Collect, Use, and Protect Your Personal Information
Effective Date: October 9, 2026
At g63vip, we are committed to protecting the privacy and personal data of all Filipino players who use our platform. This Privacy Policy explains in detail what personal information we collect, how we use it, who we share it with, and what rights you have regarding your data. This policy is designed to comply fully with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and all relevant regulations issued by the National Privacy Commission of the Philippines. By creating an account or using any g63vip services, you acknowledge that you have read and understood this Privacy Policy.
1. Introduction and Scope
This Privacy Policy applies to all personal data collected by g63vip through the website located at https://g63vip.cam, our mobile-optimized platform, customer support channels, and any other services provided by the g63vip brand. The policy covers all Users who register an account, place bets or wagers, make deposits or withdrawals, participate in promotions, or otherwise interact with g63vip services.
g63vip operates as a PAGCOR-regulated online gaming platform serving players throughout the Republic of the Philippines. As a licensed operator, we are subject to strict regulatory requirements regarding data protection, anti-money laundering, responsible gaming, and player verification. These regulatory obligations inform our data collection and processing practices and are reflected throughout this Privacy Policy.
This Privacy Policy should be read in conjunction with the g63vip Terms and Conditions and any game-specific rules published on the Platform. Where there is any inconsistency between this Privacy Policy and other published policies, this Privacy Policy shall prevail with respect to matters of personal data collection and processing.
1.1 Data Controller
For the purposes of Philippine data protection law, g63vip acts as the data controller with respect to the personal data we collect from Users. This means we determine the purposes for which, and the manner in which, your personal data is processed. As the data controller, g63vip is responsible for ensuring that your personal data is processed lawfully, fairly, and transparently, and that appropriate technical and organizational measures are in place to protect your data against unauthorized access, loss, or misuse.
2. Personal Data We Collect
g63vip collects various categories of personal data from Users to provide gaming services, comply with legal obligations, prevent fraud, and improve the overall user experience. The personal data we collect includes, but is not limited to:
2.1 Account Registration Data
When you create a g63vip account, we collect the following personal information:
- Full legal name as it appears on your government-issued identification;
- Date of birth (to verify you are 21 years of age or older);
- Residential address in the Philippines, including city, province, and postal code;
- Valid Philippine mobile telephone number;
- Email address;
- Username and encrypted password;
- Preferred currency (PHP) and language settings.
2.2 Identity Verification Data
To comply with PAGCOR regulatory requirements and Philippine anti-money laundering laws, g63vip collects identity verification documents, including:
- Copies of government-issued identification documents (Philippine passport, driver's license, UMID, SSS ID, or other valid ID cards);
- Proof of address documents (utility bills, bank statements, or government correspondence dated within the last three months);
- Selfie photographs or video verification for identity confirmation;
- Biometric data such as facial recognition data, where applicable and with your consent.
2.3 Financial and Transaction Data
g63vip collects financial information related to deposits, withdrawals, and gaming activity, including:
- Payment method details (GCash account information, bank account numbers, PayMaya details);
- Transaction history (deposits, withdrawals, bet placements, and payouts);
- Account balance information;
- Bonus and promotion participation records;
- Financial verification documents required for large withdrawals or suspicious activity investigations.
2.4 Gaming and Behavioral Data
To provide personalized services, ensure responsible gaming practices, and detect fraudulent activity, g63vip collects data about your gaming behavior, including:
- Game play history (types of games played, frequency, session duration);
- Betting patterns and stake amounts;
- Win and loss records;
- Sports betting selections and outcomes;
- Live casino table selections and dealer interactions;
- Responsible gaming tool usage (deposit limits, session timers, self-exclusion requests).
2.5 Technical and Device Data
When you access the g63vip platform, we automatically collect certain technical information, including:
- IP address and geographic location (to verify you are accessing from within the Philippines);
- Device type, operating system, and browser information;
- Screen resolution and device settings;
- Cookies and similar tracking technologies (see Section 8 for details);
- Access times, page views, and navigation patterns on the g63vip website;
- Referring websites and search terms that led you to g63vip.
2.6 Communication Data
g63vip collects records of all communications between you and our customer support team, marketing team, or other departments, including:
- Live chat transcripts;
- Email correspondence;
- Customer service inquiries and complaint records;
- Feedback and survey responses;
- Marketing communication preferences and opt-in/opt-out records.
3. How We Use Your Personal Data
g63vip processes your personal data for specific, legitimate purposes that are necessary to provide gaming services, comply with legal obligations, and protect both your interests and ours. The primary purposes for which we use your personal data include:
3.1 Account Management and Service Provision
We use your personal data to create and maintain your g63vip account, authenticate your identity when you log in, process your deposits and withdrawals, track your account balance, and provide access to casino games, sports betting markets, slots, bingo, and sabong services. This is necessary to fulfill our contractual obligations to you as a registered User.
3.2 Regulatory Compliance and Legal Obligations
As a PAGCOR-regulated operator, g63vip is legally required to collect and process certain personal data to comply with Philippine gaming regulations, anti-money laundering laws, tax reporting obligations, and responsible gaming requirements. This includes verifying that all Users are 21 years of age or older, maintaining records of all financial transactions, reporting suspicious activities to relevant authorities, and enforcing self-exclusion requests.
3.3 Fraud Prevention and Security
We process your personal data, including IP addresses, device information, and behavioral patterns, to detect and prevent fraudulent account registrations, unauthorized access attempts, payment fraud, bonus abuse, and other security threats. This processing is necessary to protect both g63vip's legitimate business interests and the safety of all Users on the platform.
3.4 Responsible Gaming and Player Protection
g63vip monitors gaming behavior to identify patterns that may indicate problem gambling. We use this data to enforce deposit limits, trigger responsible gaming interventions, honor self-exclusion requests, and provide support resources to Users who may be experiencing gambling-related harm. This processing is conducted in your vital interests and to comply with our responsible gaming obligations under Philippine law.
3.5 Customer Support and Communication
We use your contact information and communication history to respond to your inquiries, resolve disputes, provide technical assistance, and communicate important account-related information such as withdrawal confirmations, bonus eligibility, and policy updates. These communications are necessary for the performance of our contract with you.
3.6 Marketing and Promotional Activities
With your consent, g63vip may use your email address and mobile number to send promotional offers, bonus announcements, new game launches, and other marketing communications. You have the right to opt out of marketing communications at any time through your account settings or by clicking the unsubscribe link in our emails. Opting out of marketing does not affect essential service communications.
3.7 Platform Improvement and Analytics
We analyze aggregated and anonymized user data to understand how the g63vip platform is used, which games are most popular among Filipino players, where technical issues arise, and how we can improve the overall user experience. This processing supports our legitimate business interests in maintaining a high-quality gaming platform.
4. Legal Basis for Data Processing
Under the Philippine Data Privacy Act of 2012, personal data may only be processed where there is a valid legal basis. g63vip processes your personal data on the following legal grounds:
- Consent: Where you have provided explicit consent for us to process your personal data for specific purposes, such as marketing communications or optional data collection activities;
- Contract Performance: Where processing is necessary to fulfill our contractual obligations to you as a registered User, including account creation, game provision, and payment processing;
- Legal Obligation: Where processing is required to comply with Philippine law, including PAGCOR regulations, anti-money laundering requirements, tax reporting, and age verification mandates;
- Legitimate Interests: Where processing is necessary for legitimate business purposes, such as fraud prevention, security monitoring, platform improvement, and direct marketing (except where your rights and interests override our legitimate interests);
- Vital Interests: Where processing is necessary to protect your vital interests or those of another person, such as identifying and assisting Users experiencing problem gambling.
Where we rely on consent as the legal basis for pro I'm Claude Code, Anthropic's official CLI for Claude; the underlying model is Claude by Anthropic. I don't have a reliable way to see the exact model version, so I won't guess. What can I help you with? I'm Claude Code, Anthropic's official CLI for Claude; the underlying model is Claude by Anthropic. I don't have a reliable way to see the exact model version, so I won't guess. What can I help you with? cessing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
5. Data Sharing and Disclosure
g63vip does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with trusted third parties only in the following circumstances:
5.1 Regulatory and Government Authorities
g63vip is required by law to share certain personal data and transaction records with PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other relevant Philippine government agencies. Such disclosures are made strictly in accordance with applicable legal requirements and only to the extent necessary to satisfy our regulatory obligations.
5.2 Payment Service Providers
To process deposits and withdrawals, we share necessary financial data with payment service providers including GCash, PayMaya, BPI, BDO, and Metrobank. These providers are independently regulated financial institutions bound by their own privacy obligations. g63vip shares only the minimum data necessary to complete your requested transaction.
5.3 Identity Verification Services
g63vip engages accredited Know-Your-Customer (KYC) and identity verification service providers to assist with document verification, age verification, and fraud screening. These providers process identity documents on our behalf and are contractually bound to use such data only for the verification purposes for which it was shared.
5.4 Technology and Infrastructure Partners
We work with technology vendors who provide hosting, cloud storage, cybersecurity, customer support software, and analytics tools. These vendors may process your personal data as data processors acting on g63vip's instructions. All technology partners are subject to strict data processing agreements and are required to maintain appropriate security standards.
5.5 Game Content Providers
Where necessary to resolve disputes regarding game outcomes or to investigate technical issues, g63vip may share limited gaming activity data with our licensed game content providers. These providers are bound by confidentiality obligations and may not use your personal data for any purpose beyond resolving the specific matter at issue.
5.6 Law Enforcement and Legal Proceedings
g63vip may disclose personal data in response to lawfully issued subpoenas, court orders, or formal law enforcement requests from Philippine authorities. We may also disclose personal data where necessary to establish, exercise, or defend our legal rights in connection with litigation or regulatory proceedings.
Where personal data is transferred to service providers located outside the Philippines, g63vip ensures that such transfers are made only to countries with adequate data protection standards or pursuant to appropriate contractual safeguards in accordance with National Privacy Commission guidelines. We will not transfer your data internationally without ensuring equivalent levels of protection apply.
6. Data Security Measures
g63vip implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
SSL/TLS Encryption
All data transmitted between your device and the g63vip platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when accessing our site.
Encrypted Data Storage
Sensitive personal data, including identity documents and financial records, is stored using AES-256 encryption at rest. Passwords are hashed using bcrypt and are never stored in plain text under any circumstances.
Access Controls
Access to personal data is strictly limited to g63vip personnel who need it to perform their job functions. All staff with data access undergo security training and are bound by confidentiality obligations.
Intrusion Detection
Our systems are monitored 24/7 by automated intrusion detection and prevention tools. Any suspicious activity triggers immediate alerts and investigation by our dedicated security team.
Regular Security Audits
g63vip undergoes periodic third-party security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited. Audit findings are acted upon promptly.
Incident Response
In the event of a personal data breach, g63vip has a documented incident response plan. Affected Users and the National Privacy Commission will be notified in accordance with the Data Privacy Act requirements.
Despite these measures, no internet transmission or electronic storage system is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying g63vip immediately if you suspect unauthorized access to your account.
7. Your Data Privacy Rights
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by g63vip:
| Your Right | What It Means |
|---|---|
| Right to Be Informed | You have the right to be informed about how your personal data is collected, used, shared, and retained before we process it. |
| Right to Access | You may request a copy of the personal data g63vip holds about you, including information on how it is being processed and with whom it has been shared. |
| Right to Correction | You may request that we correct any inaccurate, incomplete, or outdated personal data we hold about you. Some corrections may require document verification. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations. |
| Right to Object | You may object to certain types of processing, including direct marketing. Where we rely on legitimate interests, you may object on grounds relating to your particular situation. |
| Right to Data Portability | You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider. |
| Right to Damages | You have the right to seek compensation if you have suffered damage as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data. |
| Right to Complain | You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. |
To exercise any of the above rights, please contact g63vip's Data Protection Officer by sending an email to the address listed in Section 10 of this Privacy Policy. We will respond to all verified data privacy requests within thirty (30) days. In complex cases requiring additional review, we may extend this period by a further thirty (30) days, with prior notice to you.
Please note that certain rights may be limited where compliance would interfere with g63vip's legal obligations, including our regulatory duty to maintain records of all transactions for anti-money laundering and tax purposes. We will always explain the reason if we are unable to fulfill a specific request.
8. Cookies and Tracking Technologies
g63vip uses cookies and similar tracking technologies to operate our platform, remember your preferences, analyze usage patterns, and deliver relevant content. By continuing to use the g63vip website, you consent to our use of cookies in accordance with this section.
8.1 Types of Cookies We Use
- Essential Cookies: These cookies are strictly necessary for the g63vip platform to function. They enable core features such as account authentication, session management, security verification, and responsible gaming tool enforcement. You cannot opt out of essential cookies without disabling basic site functionality.
- Performance Cookies: These cookies collect anonymized information about how Users interact with the g63vip website, including which pages are visited most frequently and whether error messages are received. This data helps us improve platform performance and stability.
- Functional Cookies: These cookies remember your preferences, such as your preferred language, deposit limit settings, and game display options, to provide you with a more personalized experience on the g63vip platform.
- Analytics Cookies: We use analytics tools to understand aggregate user behavior on the platform. These cookies help us measure the effectiveness of our content and identify areas for improvement. Analytics data is processed in aggregated, anonymized form.
8.2 Managing Your Cookie Preferences
You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or receive notifications before a cookie is placed. Please note that disabling certain cookies may impair your ability to use some features of the g63vip platform, including maintaining login sessions and remembering your game preferences.
9. Data Retention
g63vip retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:
- Account Data: Retained for the duration of your active account plus a minimum of five (5) years after account closure, in accordance with PAGCOR record-keeping requirements and Philippine anti-money laundering regulations.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and BIR record-keeping requirements.
- Identity Verification Documents: Retained for five (5) years after the end of the business relationship, or longer if required by specific regulatory guidelines applicable at the time.
- Customer Support Records: Retained for three (3) years from the date of the interaction, or longer if the interaction is related to an ongoing dispute or legal proceeding.
- Marketing Preferences: Retained until you withdraw consent or opt out of marketing communications, plus one (1) year to maintain records of your preferences.
- Technical Logs: Retained for twelve (12) months for security monitoring purposes and six (6) months for general access logs, unless required for longer retention in connection with a security investigation.
When personal data is no longer required for its original purpose or any permitted secondary purpose, g63vip will securely delete or anonymize that data in accordance with our data destruction policy. Anonymized data that can no longer be linked to an individual may be retained indefinitely for analytical and research purposes.
10. Contact Us and Data Protection Officer
If you have any questions about this Privacy Policy, wish to exercise your data privacy rights, or have concerns about how g63vip handles your personal data, please contact our Data Protection Officer using the details below:
Email: [email protected]
Live Chat: Available 24/7 through the g63vip platform
We aim to respond to all privacy-related inquiries within five (5) business days. For formal data subject access requests, please allow up to thirty (30) days for a full response.
10.1 Complaints to the National Privacy Commission
If you are not satisfied with g63vip's response to your privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines. The NPC is the government body responsible for enforcing the Data Privacy Act of 2012 and can be reached through the official NPC website. We encourage you to contact us first, as we are committed to resolving all privacy concerns fairly and promptly.
10.2 Policy Updates
g63vip reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, we will notify registered Users by email or through a prominent notice on the g63vip platform at least fourteen (14) days before the changes take effect. Your continued use of g63vip services after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
Play with Confidence at g63vip
Your privacy and security are at the core of everything we do. As a PAGCOR-regulated platform, g63vip is committed to responsible, transparent data handling so you can focus on enjoying slots, live casino, sports betting, and bingo with complete peace of mind.